Conversation Analysis

11. Summary

This chapter provides an overview of Conversation Analysis as an approach to the study of clinical communication. It summarizes major social science concerns, centering on the open and creative relationship between language and context, that the perspective is designed to address, and describes major principles of conversation analytic research and methodology. Different levels of organizational structure in interaction are described and exemplified, and the approach is exemplified in a detailed treatment of an exchange between a patient and clinician about lifestyle issues.