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Conversation Analysis

9. CA as Intervention

A final application of conversation analysis in the medical field involves a return to the detail and nuance of individual cases. In training workshops and other contexts, many providers find it helpful and illuminating to 'work through' the particular interactional pitfalls and opportunities that are to be found in individual case analyses. This kind of workshop activity can be effective in one-on-one or collective sessions, and in conjunction with subsequent work with standardized patients.

The examination of real data using CA is found by many to be a potent experience capable of triggering changes in attitudes and clinic practices that are beneficial for patient care.

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