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Evaluating the Quality of Health Care

1. Learning Objectives

After reviewing this chapter readers should be able to:

  • Define quality of health care;
  • Understand different approaches to assessing quality of health care;
  • Be aware of examples of structure, process, and outcome measures of care quality; and
  • Know approaches to developing or selecting measures of care quality for a research project.
Accounts on the OBSSR e-Learning site enable you to save notes as you read the contents of the site.  Notes are a way for you to save a spot on the site with your own comments and title applied to it.  Think of it as putting a sticky note paper in a book to remember a place and leave a thought or two of your own for later reference.